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Frequently Asked Questions

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Head to anvil.simplexdev.app and click "Sign Up." Enter your name, email, and create a password — that's it. Your 14-day trial starts immediately with full access to every feature. No credit card is required, and you won't be charged anything during the trial period.

Yes. Anvil supports importing your existing clients from a CSV or spreadsheet file. Go to Clients, click "Import," and upload your file. Anvil will map your columns (name, phone, email, address) and pull everything in. If you need help formatting your file, our support team is happy to assist.

When your 14-day trial ends, you'll be prompted to choose a plan to continue using Anvil. None of your data is deleted — your clients, jobs, invoices, and everything else stays exactly where you left it. Simply add a payment method and your account picks up right where it stopped. If you need more time to decide, reach out to our team.

We recommend starting with three things: add your company details (name, logo, address), import or create your client list, and set up your first job or estimate. From there, you can invite crew members, configure your schedule, and start sending invoices. Most users are fully up and running within an hour.

Go to Invoices and click "New Invoice." Select the client, add line items for labor and materials, and set your terms. You can preview the invoice before sending it directly to your client's email. Anvil tracks whether the invoice has been viewed and paid, so you always know where your money stands.

Absolutely. Open any job and use the "Attachments" section to upload photos, receipts, or documents. You can snap before-and-after photos right from your phone and attach them to the job record. This is great for documenting work, keeping clients informed, and having proof of completed jobs on file.

Yes. Anvil includes real-time GPS tracking so you can see where your crews are from the office. This makes dispatching faster — send the closest technician to the next job and give clients accurate arrival windows. GPS data is only tracked during work hours and your crew members can see when tracking is active.

Create a detailed estimate from the job site or the office. Add line items, set pricing, and send it to your client for approval. When they accept the quote, you can convert it into an active job with one click — all the details carry over automatically. No more retyping information or losing paperwork between the estimate and the job.

Anvil's scheduling tool lets you book jobs on a shared calendar, assign crew members, and set time windows. Your team sees their schedule in real-time, and you can drag and drop jobs to reassign or reschedule. Dispatch notifications keep everyone on the same page so nobody shows up to the wrong job site.

Anvil is $149 per seat per month, which includes 10 GB of data storage. If you need more storage, additional space is available at $15 per 10 GB. That's half the price of Salesforce per seat — with tools that are actually built for your trade. Every plan includes full access to all features with no hidden tiers or add-on fees.

Go to your account settings and click "Team." From there, invite crew members by email. Each new team member is an additional seat at $149/month. You can set permissions so field staff only see what they need — like their schedule and assigned jobs — while office managers get full access to invoicing, reports, and client data.

Yes. You can cancel your Anvil subscription at any time from your account settings. Your access continues through the end of your current billing period. We don't lock you into long-term contracts. If you decide to come back later, your data will still be here waiting for you.

Your 10 GB of included storage covers uploaded files like photos, documents, receipts, and attachments you add to jobs and client records. Text data like client info, invoices, and job details takes up very little space. Most small trade businesses find 10 GB is more than enough. If you need more, just add storage at $15 per 10 GB from your account settings.

Click "Forgot Password" on the Anvil login page and enter your email address. You'll receive a password reset link within a few minutes. If you don't see it, check your spam folder. If you're still having trouble, contact our support team and we'll get you back in.

Go to your account settings and select "Billing." From there you can update your credit card, view past invoices, and manage your subscription. Changes take effect on your next billing cycle. If you need to resolve a billing issue, reach out to support@simplexdev.app.

Yes. Anvil has role-based permissions so you can control exactly what each team member can access. For example, field technicians might only see their own schedule and assigned jobs, while your office manager gets access to invoicing, client records, and reports. You can adjust permissions anytime from the Team settings page.

Your data is protected with industry-standard encryption both in transit and at rest. We run automated daily backups so your information is never at risk of being lost. Access to your account is protected by secure authentication, and we regularly audit our systems for vulnerabilities. Your business data stays private — we never share or sell it.

Yes. Anvil is fully mobile-friendly and works in any modern web browser on your phone or tablet. You can manage clients, check your schedule, send invoices, and snap job photos right from the field. No app download required — just log in from your browser and you're good to go.

Anvil works on all major modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser up to date for the best experience. If you're running into display issues on an older browser, try updating or switching to Chrome.

First, try refreshing your browser and clearing your cache. If the problem persists, check your internet connection. For widespread outages, our team posts updates and works to restore service as quickly as possible. You can always reach us at support@simplexdev.app to report an issue.

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Email Us

For general inquiries and Anvil support

support@simplexdev.app

Response Time

We typically respond within 24 hours during business days. Urgent issues are prioritized.

Documentation

Check out our product documentation for detailed guides.

View Anvil Documentation →

Pricing

$149/seat per month · 10 GB included · Half the price of Salesforce.

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